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What’s in a name? More than you’d think! Why should we keep the numbers in the name of the 70:20:10 model for learning and development if they are just guidelines and should change depending on each organization’s learning needs? Why not call it the Experience:Exposure:Education model of professional learning?
Studies related to the learning process at work show a lot of patterns and models of learning. The 70:20:10 learning model is one of the most valued. According to this model, 70% of learning at work comes from on-the-job experiences; 20% comes from interacting with others, and the rest of 10% is obtained through formal learning. But is 70:20:10 right for your organization?
Formal learning may count for only approximately 10% of all the learning that happens at work, but it’s nevertheless important. And technology can transform it. Currently, only 26% of formal learning is currently e-enabled. I find it shocking that only a quarter of formal learning can be done online. The use of technology can bring along a lot of potential for successful learning at work.
Just-in-time learning puts the employee in control — learn where they are, learn when they need to, and set how much time it takes to absorb the various pieces of information. Just-in-time learning in the workplace may be the secret to better employee performance.
Experiential learning is the process of learning through experience. Simply said, it’s learning by doing. We all learn better when we are directly involved in a learning experience rather than when we are simply recipients of ready-made content, like formal training courses. Experiential learning comes with interactivity and participation, and is much more effective than traditional learning approaches. But why is experiential learning so important in the workplace?
Once upon a time, before Facebook was a thing, and people didn’t lose their minds over some change of an app logo, Learning and Development professionals were happy working with SCORM. But with the advancement of search engines, the know-it-all internet, and growing numbers of mobile devices in the workplace, soon, SCORM found itself in the need of a modern successor. The name is xAPI. Or Experience API. Or Tin Can API. Whatever you choose to call it, this API makes it easier to connect real performance with any learning experience and therefore deliver personalized learning.
Even though both social learning and social media witness a lot of human interaction, social media plays a very small role in social learning in the workplace. Instructional designers need, besides real face-to-face collaboration during the learning process, a digital watercooler around which employees gather, have high quality conversations and discuss about possible solutions to business problems.
The working world changes fast and the only way to keep up with it is through learning and development. Employees need to learn and develop themselves if they want to have thriving and flourishing careers. Companies need to learn how to attract the best talent and how to clearly align individual learning objective with the ones of the organization.
At the end of the day, companies need a happy workforce, in order for them to be happy, because that is a sure fire way to solve business problems and make profit.
Formal learning may count for just 10% of the learning that happens in the workplace, but that doesn’t mean at all that it is an insignificant part. This 10% is usually the basis of knowledge that supports conversations and social interactions, as well as the know-how of work performance.
Laura Overton’s 4 Tips for L&D leaders on how to make a lasting impact in 2016:
1. Focus on your business problem
2. Understand the learners
3. Think performance, not course
4. Equip your team
