The posts in this category cover subjects L&D managers and other decision makers involved in business training might find useful or at least interesting.

mindfulness training

Considering mindfulness training for increased employee productivity


Companies all around the world have already started to invest big in well-being programs for their employees. These have proved to be a successful incentive with a powerful impact on engagement. Including mindfulness training in these programs is easy and has the documented capability to lead to increased productivity and better results.

talent management

Why companies should consider talent management as a competitive advantage


It’s getting increasingly difficult to find people to hire. It’s even more challenging to find people that fit perfectly into the job. A good talent management program has the capacity to provide the kind of competitive advantage required to attract and retain the right people. Developing such a program and adapting it to the ever changing needs and demands of the workforce is the only way to go in today’s business world.

career mobility

How HR and L&D departments can stay on top of career mobility


Career mobility is about the movement of employees across grades or positions, mostly upward but also downward or horizontally. It can also mean a change in occupation altogether. It is directly connected to job advancement and personal satisfaction. It’s a good way to make sure that employees can move to roles that match their skills and their goals. That’s why HR and L&D professionals need to be on top of it.

training generation Z

4 Things to consider when training Generation Z [INFOGRAPHIC]


Gen Z , though still very young, are already workplace adjacent. With their desire to save as much as possible and get an education without also acquiring debt, they freelance from early on. Very tech-savvy and with good self-teaching skills, they can perform rather complex tasks even before they get a degree in a certain field. Generation Z show great potential and it will be interesting to see how they transform our world.

facilitate informal learning

8 Best practices to facilitate informal learning


Without ruling out traditional L&D practices, informal learning should find its way into today’s workplace. First of all, it is very cost effective. Furthermore it is convenient and learner-oriented, promotes a growth mindset and is objective driven. Most informal learning just happens with no intention on the learner’s part but there are some ways to facilitate that. Here are eight of them:

growth mindset

Why having a growth mindset is the basis for learning and development


A growth mindset, rather than a fixed idea that there’s one interest one should feel the compulsion to pursue, improves the chances of finding real passion and also having the will and determination to become very good at it. The findings of a recent study on “implicit theories of interest” are severely significant for parents, educators and L&D professionals as they show the proper way to promote self-development and personal growth.

learning culture

3 Steps towards a continuous learning culture


One of the most sought after goals is implementing continuous learning as a core value within the company. It’s an ambitious objective, especially with turnover rates constantly increasing. Investing in training and development, allowing for informal learning and supporting top talent to gain more competencies seem pointless endeavors. However, failing to implement a continuous learning culture is what will lead to poor performance and even higher turnover rates.

tips for successful classroom training

4 Awesome tips for successful classroom training


Classroom training is not altogether obsolete and it does still have its strong points. Just like on Broadway there are good actors and mediocre ones, some trainers have the power to move and inspire while others achieve high levels of boredom in the audience. A good trainer will need to know the part and the context of the play, be believable and engage the audience, move well on the stage and adapt to what the public wants.

customer experience starts with leadership

A great customer experience starts with leadership


Everybody agrees that in this day and age, one negative customer review can deeply hurt even the strongest businesses. When it comes to ensuring a positive customer experience, it all has to start from the top – leaders of the organization have to be truly committed to this goal. So check out these tips managers should keep in mind if they want to a long-term positive relationship with customers.

customer experience

Nailing the basics of customer experience with Mickey Mouse


Remember Mickey Mouse and Pluto? It never really made sense for a mouse to have a dog but they were funny and we were always happy to see them. Never overthinking, just feeling it. Well, buying decisions are also emotional rather than rational. People tend to buy from the places where they feel good, they get a positive vibe and feel connected. That’s why all companies need to create the best customer experience for everyone.


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