Artificial Intelligence — or AI — has for some time moved from the realm of science fiction movies into our homes and pockets. Whether called Alexa, Siri, the nameless script that runs your social app browsing and brings you personalized recommendations, its purpose is to make your life (and a marketers’) easier.
AI is rapidly finding uses in most aspects of life and work. In the corporate environment, apart from industrial applications, it is most fitted to the learning function. Every self-respecting organization has a decent LMS, and AI is becoming an integral part of such systems.
5 Ways an AI-powered LMS keeps your organization ahead
The AI engine does a lot more than predict events within your LMS, similarly to what a streaming platform uses for recommendations. Here are a few of its most powerful uses:
Admin task automation
Admin task automation is a godsend for anyone who has ever had to schedule online training modules and deal with re-scheduling and sending informative emails. AI takes over mundane tasks nobody will miss and (bonus) will complain about either. Not to mention the fantastic ability to work with complicated algorithms in very short intervals.
AI can perform several tasks, from suggesting content, putting together learning paths, and providing extensive data analysis to delivering an interactive interface for the users. Furthermore, chatbot interface can be developed as AI is able to recognize speech and respond to written queries.
Automated translation is an essential feature to have in today’s globalized corporate environment. AI translators are highly effective in translating written or spoken words and rendering the meaning and often the sentiment of a message. The results are far more accurate than simple machine translators and faster than human language specialists.
New e-learning content is created frequently, and its deployment is necessary for various departments and regions. AI can do instant and quality translation of materials, making the delivery a lot smoother and yields better results since it breaks the language barrier.
Content curation is a highly important function that is done faster and most often more accurately by AI. Each learner is different, and while L&D specialists are perfectly capable of doing comprehensive training needs assessments and assign the right modules, AI does that more efficiently.
First of all, it can gather and compute large amounts of data without even bothering the learner with one question. AI can assess and curate each piece of content in the LMS library, and when a particular module is a match for one learner profile, it is recommended without delay. The sifting process is swift, and irrelevant bits are kept out of a user’s learning path. Furthermore, this AI function can discern the preferred format for each individual and curate the course styles as well.
User experience (UX) has always been very important and AI, integrated into any LMS, plays an essential role in UX. Since it can gather and analyze significant quantities of data, AI can learn a lot about individual learning needs and preferences and adjust the experience accordingly.
The best part is that it doesn’t stop once it does so but improves through new information or requests. It more or less partners with the learner and L&D team to bring forth the best possible journey towards the desired goals. And yes, it can also thoroughly assess whether these have been met and how many more steps are required to reach them.
Read more: Why LMSs will soon have LXP functionality
Personalized learning is one of the most common desiderates in any L&D plans. Especially with the move towards remote work, employees want to have training modules available at all times and have no difficulty in finding the information they need.
AI ensures highly personalized learning experiences for each user. It analyses their behavior, finds their preference in terms of format, and notes what courses or topics they have interacted with the most. What results from putting together all this information are lists of learning recommendations that don’t follow a linear pathway but a personalized and more effective one. AI makes the LMS more receptive to user needs by adapting to them, resulting in higher engagement rates.
AI is not only here to stay; it is here to change the way we do most things – from shopping and choosing a movie to watch to the way we learn. When it comes to corporate LMSs, AI is not a commodity but a necessity to meet current learner demands.
Graham is the CEO and Founder of CYPHER LEARNING and MATRIX. He is a serial entrepreneur, e-learning enthusiast, published author, and educator.